Right to Cancel

Instructions on Cancellation
Right to Cancel
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, which is not the carrier, have taken goods in possession.

To use your cancellation right, you need us (Carsten Jost, Wilhelmstrasse. 25, 76137 Karlsruhe, Germany, support@reallifevideo.de, +49 (0)721 60909428) by means of a clear explanation (such as a letter or email) to inform of your decision, to revoke the contract. You can use for it the enclosed pattern-cancellation form which is not mandatory, however.

In order to observe the revocation period it is sufficient for you to send the message about the right of cancellation before the cancellation deadline.

Consequences of cancellation
If you cancel this contract, we give you all the payments back that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the standard delivery offered by us), and this must be repaid immediately at the latest within fourteen days from the date on which the notice of your cancellation of this contract is received. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in no case you will be charged any fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods promptly and in any event not later than fourteen days from the date on which you inform me of the cancellation of this contract to me. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is not due to one to the check of the state, qualities and functionality of the goods through conventional use.

End of Instructions on Cancellation

Note to non-existence of the right of cancellation
The right to cancel shall not be applicable to deliveries of goods on account of long-distance sales transactions, which are manufactured according to customer's specifications, or were clearly tailored to suit personal needs, or are unsuitable for being returned owing to their nature. The same shall not be applicable to the delivery of audio or video recording or of software, in the case that the data carrier delivered has been unsealed by the consumer.

Special features of the right of withdrawal for digital content
You also have a 14-day right of withdrawal for digital downloads. However, your right of withdrawal expires when

• RealLifeVideo.de has started the execution of the contract (provision of the download links)
• You have expressly agreed to RealLifeVideo.de starting the execution of the contract before the end of the withdrawal period and
• You have confirmed that you are aware of the fact that you lose your right of withdrawal as soon as the execution of the contract begins

We will confirm these points upon receipt of the order confirmation.



Pattern-cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

To: Carsten Jost, Wilhelmstr. 25, 76137 Karlsruhe, Germany, +49 (0)721 60909428, support@reallifevideo.de

Hereby I/we (*) revoke the from me/us (*) concluded contract for the purchase of the following

Goods:

Ordered at (*)/received at (*):

Name of custumer:

Address of customer:

Signature of customer (only for notification on paper):

Date:
___________________
(*) delete as applicable